Q: Is it 100% secure to order from your site?

A:  Security is our top priority here at www.jewelrydesignedbynature.com. When you submit your information via our site, we use the most advanced form of SSL software available with 128bit encryption in order to ensure that your information is 100% secure. All of our customer information is housed in a secure location with limited access, only authorized upper-level personnel with years of experience can access the information by your request only. Our personnel are not allowed to look into your records unless you have questions concerning your order. We hope you feel 100% safe ordering our services, and if you have any other questions please do not hesitate to contact us.

Q: Can I get earring that are not for pierced ears?

A: Almost all of my earrings are available in either pierced or clip style.  Just ask.

Q: What are the stones made of?

A: All of my stones are natural. I work with that which mother nature provided, be it from the land or seas. I use smoky topaz, pearls, rainbow flourite, red coral, jasper, shell, onyx, etc., to create my custom jewelry. In many of my pieces I also incorporate silver or gold.

Q: Do you make many of the same piece?

A: Each piece that I create is unique. I do not duplicate items unless you request multiple items for a bridal party or some other event. Some of my more popular styles may, however, be repeated in different types of stones creating a very different look. When you purchase a piece you are guaranteed that you will be the only one with this creation.

Q: How long will it take for shipments?

A: Shipments are made through either UPS or Priority Mail through the USPS. Shipments are mailed three times weekly.

Q: What if I would like a matching piece or I want something particular for an outfit?

A: I will make special orders. Most pieces can have a complimentary piece made. I am also delighted to create special pieces to suit your particular taste.

Q: How long will a special order take?

A: Most special orders can be delivered in two weeks. Many things can be prepared much more quickly depending on the stones that you are looking for.

Q: How do I pay for items?

A: I accept credit card payments (Mastercard or Visa) or Paypal; which is a very reputable and secure on-line payment source. Paypal also accepts credit cards and bank withdrawals.

Q: What if a piece should break?

A: Due to the fact that I use 49 strand professional jewelers wire you should never have a problem. If, however, in the unlikely event there should be a problem with one of your pieces, please contact me and I will be happy to repair it for you at no cost.

Q: What is German Silver?

A: German silver or nickel silver is composed of 60 parts copper, 20 parts zinc, and 20 parts nickel. It has been made by Indian metalsmiths for hundreds of years and is distinctly part of the Indian culture. Vicalla uses German silver because of its superior hardness,toughness, and resistance to corrosion.

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